ac667 Privacy Policy
This policy describes, with full transparency, how your personal information is collected, used, and kept secure on the ac667 platform.
Introduction and Purpose
ac667 is a trusted online casino and betting platform committed to providing a safe and enjoyable gaming experience for users in Bangladesh. The protection of your personal information is of the highest importance to us.
This Privacy Policy ("Policy") describes how ac667 collects your information, the purposes for which it is used, how long it is retained, and what measures are taken to protect it. This Policy applies to the ac667 website, mobile version, and all related services.
Information We Collect
ac667 collects only the information necessary to provide services, ensure security, and meet regulatory obligations. The categories of information collected are listed below:
1. Registration and Identity Information
Information you provide when creating an account:
- Full name and date of birth
- Email address
- Residential address
- National ID or passport number (for age verification)
- Username and password (stored in encrypted form)
2. Financial Transaction Information
Information related to deposit and withdrawal processes:
- bKash, Nagad, Rocket, or Upay account number
- Transaction amount and date
- Type of payment method
- Transaction reference number
3. Technical and Device Information
Information collected automatically when you use our platform:
- IP address and device type
- Browser and operating system information
- Session duration and list of pages visited
- Cookie and local storage data
- Referral source
4. Gaming Activity Information
Information related to your gaming history:
- Name and type of games played
- Bet amount and outcome
- Bonus usage history
- Login and logout times
Purpose of Information Use
ac667 uses your information only for specific and legitimate purposes. Each purpose is explained in detail below:
Service Operations
Your information is used to create and manage accounts, provide the gaming experience, process transactions, complete deposits and withdrawals, and ensure bonuses are delivered.
Security and Fraud Prevention
Information is analysed to prevent unauthorised access to accounts, detect fraudulent patterns, prevent money laundering, and maintain the overall security of the platform.
Age and Identity Verification
ac667 is for users aged 21 and above only. The document information provided is used to confirm age and verify user identity.
Responsible Gaming Support
Gaming behaviour is monitored to identify problematic patterns and provide the necessary support. User wellbeing is our highest priority.
Customer Service
Your information is used to resolve issues, process complaints, and provide effective support through 24/7 live chat.
Service Improvement
Anonymous statistics are used to analyse user experience, improve the platform, develop new features, and ensure a better gaming environment.
Information Sharing and Third Parties
ac667 never sells your personal information. However, information may be shared with trusted third parties in specific circumstances:
Payment Processors
Limited financial information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared. These payment processors are governed by their own privacy policies and are obligated to protect your information.
Game Software Providers
Minimum information necessary to operate gaming activity is shared with providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming.
Security and Technology Services
Information is processed under strict confidentiality agreements with fraud detection systems, SSL certificate providers, and cloud hosting services.
Legal Obligations
Information may be disclosed as part of a court order, a lawful request from a government authority, or a legal process. In such cases, ac667 always complies with the law.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the ac667 website. Cookies are small text files stored in your browser that help improve the functionality of the site and your experience.
Essential Cookies
These cookies are essential for maintaining login sessions, storing security tokens, and ensuring the core functionality of the site. Without them, the service does not work properly.
Functional Cookies
Used to remember your preferences (language, theme, gaming settings). If these cookies are deleted, settings will need to be configured again on each visit.
Analytics Cookies
Anonymous statistics are collected to determine which pages of the site are used most, where users encounter difficulties, and how to improve the overall quality of the service.
You can disable cookies by changing your browser settings. However, this may limit some functionality of the site. Most modern browsers offer options for managing cookies.
Data Security Measures
ac667 uses industry-standard technology and practices to protect your information. Our security framework consists of the following layers:
All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
Your password is never stored as plain text — it is kept in the database only as an encrypted hash.
An additional verification process during login and financial transactions keeps your account secure.
All personal and financial information is stored in secure, encrypted databases accessible only to authorised staff.
Staff can only access the information required to perform their responsibilities. All access is logged and audited.
Our security team regularly conducts system audits, vulnerability testing, and update management.
Data Retention Period
ac667 retains your information for the period necessary to fulfil specific purposes. The retention period differs according to the type of information:
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligations and dispute resolution |
| Financial Transaction Records | Minimum 7 years | Financial regulatory requirements |
| Gaming History | 3 years after account closure | Responsible gaming and dispute resolution |
| Technical Logs | 90 days | Security and troubleshooting |
| Customer Service Communications | 3 years | Service quality improvement and reference |
Once the periods listed above have elapsed, information is securely deleted or anonymised. The retention period may be extended if required by law.
Your Information Rights
Every user registered on the ac667 platform has the following rights regarding their personal information:
Right to Access Information
You may request to view any personal information stored in your account. We will provide the information within 30 business days.
Right to Correct Information
If any of your stored information is incorrect, you may request a correction. We will make the necessary corrections as quickly as possible.
Right to Delete Information
Where there is no legal obligation to retain it, you may request that your information be deleted. However, this may be linked to closing your account.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, although this may limit some services.
Right to Data Portability
You may request an export of your own data in a standard format. This option is available via live chat or email.
Right to Withdraw Consent
You can withdraw your consent at any time. However, any processing carried out before the withdrawal will remain valid.
Protection of Minors' Privacy
ac667 provides services only to those aged 21 and above. We do not intentionally collect any personal information from anyone under the age of 21.
Age verification is a mandatory step in the registration process. If we become aware that a minor has created an account, that account will be closed immediately and all related information will be deleted.
If you believe a minor is using our services, please notify us immediately at [email protected]. We will take swift action.
Changes to This Policy
ac667 reserves the right to update this privacy policy from time to time. Changes may occur for the following reasons:
- To comply with legal or regulatory changes
- To align with the introduction of new services or features
- To improve security measures
- To enhance user protection
For any significant changes, we will publish a notice on the website and update the "Last Updated" date at the top of the page. Continued use of the service after changes are made will be considered your acceptance of the updated policy.
We recommend you check this page regularly, especially if you are a regular user of our services.
Contact Us
If you have any questions or complaints about this privacy policy, or if you wish to exercise your rights, please contact us using the following methods:
Privacy Department — ac667
Support available in Bengali 24/7
Email responses are provided within a maximum of 3 business days
To help us process your request quickly, please include "Privacy Request" in the subject line and send the message from your registered email address.